Privacy Policy

Privacy Policy

At Trueoz Market, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and manage the personal information you provide to us when you shop for dog and cat, accessories, grooming tools and other products on our website.

Information We Collect When you visit our site, we may collect certain information about your device, including your IP address, web browser, and cookies that are installed on your device. Additionally, as you browse our store, we collect information about the products you view and your interactions with the site.

Personal information

  • Your Name
  • Billing
  • Shipping addresses
  • Payment details
  • Email address.

If you choose to share information about your pets, such as their breed or size, we will also collect that information to help personalize your shopping experience.

How We Use Your Information The information we collect helps us process your orders, communicate with you, and provide you with a personalized shopping experience. We may use your email address to send you updates about your order, new product offerings, and special promotions. We also use the information to improve our website and customer service.

Sharing Your Information We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering your orders. These service providers have their own privacy policies and are responsible for securing your data.

We may also disclose your information if required by law or in response to legal requests.

Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance your shopping experience. These cookies help us remember your preferences, track your shopping cart, and analyze site traffic. You can manage your cookie settings through your web browser.

Data Retention We retain your personal information for as long as necessary to fulfill your orders and provide you with our services. If you would like your information deleted, please contact us, and we will take the appropriate steps to remove your data from our records.

Security Measures We take the security of your personal information seriously. We implement various security measures, including encryption and secure servers, to protect your data from unauthorized access.

Your Rights You have the right to access and correct your personal information. If you wish to opt out of marketing communications or request the deletion of your data, please contact us using the information provided below.

Changes to the Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date of the last update will always be displayed at the top of this page.