Terms & Conditions

Terms and Conditions

Welcome to Trueoz Market. These Terms and Conditions ("Terms") govern your access to and use of our website, where we offer a variety of products, including toys, beds & mats, bowls & feeders, grooming tools and accessories for dogs and cats. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

Eligibility By using our website, you represent that you are at least the age of majority in your jurisdiction and that you will comply with all applicable laws and regulations.

Use of the Website You are permitted to use our website for personal, non-commercial purposes, such as browsing our products, making purchases, and engaging with our content. You may not misuse our website, including by attempting to gain unauthorized access, introducing harmful code, or using the site for illegal activities.

Product Information We strive to provide accurate descriptions, pricing, and availability of our products. However, we cannot guarantee that all information is free from errors, and we reserve the right to correct any inaccuracies or update product information without prior notice.

Order Processing When you place an order on our website, you agree to provide accurate and complete information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

Pricing and Payment Prices listed on our website are subject to change without notice. We accept various payment methods, and all payments must be made in full before your order is processed. Applicable taxes and shipping fees will be added to your order total.

Shipping and Delivery We offer shipping to select locations, with estimated delivery times provided at checkout. Please note that delivery times are estimates only and may be affected by factors beyond our control. Shipping fees will be calculated based on your location.

Returns and Refunds We want you to be satisfied with your purchase. If you are not, you may request a return or exchange within 30 days of receiving your order, provided the item is in its original condition. Please note that certain items, such as perishable goods or custom products, may not be eligible for returns. Refunds will be issued in accordance with our return policy.

Intellectual Property All content on our website, including text, images, logos, and designs, is the property of Trueoz Market and is protected by intellectual property laws. You may not reproduce, distribute, or use our content without our prior written consent.

User-Generated Content If you choose to post reviews, comments, or other content on our website, you must ensure that it is respectful and appropriate. We reserve the right to remove any content that violates these Terms. By submitting content, you grant us a non-exclusive, royalty-free license to use, display, and distribute it.

Limitation of Liability To the fullest extent permitted by law, Trueoz Market shall not be liable for any damages arising from your use of our website or the products purchased from it. This includes, but is not limited to, direct, indirect, incidental, and consequential damages.

Indemnification You agree to indemnify and hold Trueoz Market harmless from any claims, damages, or expenses arising from your use of our website or your breach of these Terms.

Governing Law These Terms and any disputes arising from your use of the website shall be governed by the laws of Trueoz Market, without regard to its conflict of laws principles.

Changes to the Terms We may update these Terms from time to time, and any changes will be posted on this page. Your continued use of our website following any updates constitutes your acceptance of the revised Terms.